Privacy Policy: How Chesterfield Handles Your Data

Introduction

This privacy policy explains how Chesterfield ("we", "us", "our") collects, uses and protects your personal data when you use our website at chesterfieldautoelectrical.com. We are committed to protecting your privacy and to handling your data in accordance with the UK General Data Protection Regulation (UK GDPR) and the Data Protection Act 2018.

For the purposes of data protection law, Chesterfield is the data controller responsible for your personal data. If you have any questions about this policy or about how we handle your data, you can contact us at hello@chesterfieldautoelectrical.com. Where our processing activities require it, we maintain a registration with the Information Commissioner's Office (ICO).

What Data We Collect

We collect only the data we need to operate the site and respond to you:

• Contact-form data — if you use our contact form or email us, we collect the name, email address, subject and message you provide, so that we can reply.
• Analytics and usage data — information about how you use the site, such as pages visited, approximate location, device and browser type, and referring website. Where this data can identify you, it is collected only with your consent.
• Cookie data — small files stored on your device. Full details are set out in our cookie policy.

We do not knowingly collect data from anyone under 18, and this site is not intended for under-18s.

How We Use Your Data & Legal Bases

We only process your personal data where we have a lawful basis to do so under UK GDPR:

• Consent — for non-essential cookies, analytics and any optional communications. You can withdraw your consent at any time.
• Legitimate interests — to respond to your enquiries, to keep our site secure and functioning, and to understand in aggregate how the site is used so we can improve it. We only rely on legitimate interests where your rights and freedoms do not override those interests.

Cookies & Analytics

We use cookies and similar technologies to make the site work and, with your consent, to measure how it is used. Non-essential cookies, including analytics and affiliate-tracking cookies, are only set after you have given consent through our cookie banner. Our cookie policy lists the cookies we use and explains how to manage them.

Sharing Your Data

We do not sell your personal data. We share data only in limited circumstances:

• Affiliate partners — when you follow an affiliate link to an operator, the operator's tracking system records the click and related technical data so that any resulting sign-up is attributed to us. This click data does not include the personal details you provide to us through our contact form.
• Analytics providers — we use analytics services that process usage data on our behalf as data processors, under contracts that require them to protect your data.
• Legal requirements — we may disclose data where required to do so by law or to protect our legal rights.

Data Retention

We keep personal data only for as long as necessary for the purpose for which it was collected. Contact-form correspondence is retained for as long as needed to deal with your enquiry and for a reasonable period afterwards, then deleted. Analytics data is retained in line with our analytics provider's settings and is anonymised or aggregated wherever possible.

Your Rights Under UK GDPR

You have the following rights over your personal data:

• Access — to request a copy of the personal data we hold about you.
• Rectification — to have inaccurate or incomplete data corrected.
• Erasure — to request that we delete your data in certain circumstances.
• Restriction — to ask us to limit how we use your data.
• Portability — to receive your data in a portable format.
• Objection — to object to processing based on our legitimate interests.
• Withdraw consent — to withdraw any consent you have given, at any time, without affecting the lawfulness of processing before withdrawal.

To exercise any of these rights, email us at hello@chesterfieldautoelectrical.com. We will respond within one month.

International Transfers

Some of our service providers may process data outside the UK. Where personal data is transferred internationally, we ensure it is protected by an appropriate safeguard recognised under UK GDPR, such as an adequacy decision or the International Data Transfer Agreement (or equivalent standard contractual clauses).

How We Protect Your Data

We use appropriate technical and organisational measures to protect your personal data against unauthorised access, loss or misuse. These include encryption of data in transit, restricted access and secure hosting. No method of transmission over the internet is completely secure, but we take reasonable steps to keep your data safe.

Complaints

If you are unhappy with how we have handled your personal data, please contact us first so we can try to put things right. You also have the right to lodge a complaint with the Information Commissioner's Office (ICO), the UK's data protection regulator, at ico.org.uk.

Changes

We may update this privacy policy from time to time. Any changes will be published on this page with a revised update date, and significant changes will be highlighted where appropriate.

Contact

For any questions about this policy or your personal data, contact Chesterfield at hello@chesterfieldautoelectrical.com.